AHFE 2016 Affiliated Conferences

The AHFE International Conference on Design for Inclusion focuses on Universal Design, design for all, digital inclusion, universal usability, and efforts to address a broad range of issues in making technology available to and usable by all people whatever their abilities, age, economic situation, education, geographic location, culture and language. Accessibility focuses on people with disabilities — people with auditory, cognitive, neurological, physical, speech, and visual impairments.

Design for Inclusion explores some of the overlaps between inclusive design and web accessibility, and help managers, designers, developers, policy makers, researchers, and others optimize their efforts in these overlapping areas.

The conference track is concerned with the practice of universal design, which means understanding the experience and needs of every individual within a community and then designing to meet not only the largest number of those needs, but the full spectrum of need.

The AHFE symposium on Cognitive Computing focuses on removing the boundary between neuroscience and computer science, and provides an alternative for developing applications, machines or systems that have reasoning abilities similar to a human brain. Cognitive computing simulates human thought processes in a computerized model.

Cognitive computing involves self-learning systems that use pattern recognition, data mining, and natural language processing to mimic the way the human brain works. The goal of the cognitive computing research is to create automated systems that are capable of solving problems without requiring direct human assistance. Cognitive computing is used in numerous artificial intelligence (AI) applications, including expert systems, natural language programming, neural networks, robotics and virtual reality.

The aim of the symposium is to help redefining the nature of the relationship between people and their increasingly pervasive digital environment. Systems based on human reasoning may play the role of assistant or coach for the user, and they may act virtually autonomously in many problem-solving situations. Future aspects of Cognitive Computing are projected to include: Language-processing, image-recognition, and reasoning services to power these breakthrough applications that scale up human-like analysis. Cognitive computing utilizes sentient computing, a common use of the sensors to construct a world model which allows location-aware or context-aware applications to be constructed.

Areas of interest include, but are not limited to, those listed here:

• Augmented Virtual Reality
• User Guidance
• Predictive Analytics
• IBM Watson Applications
• Consumer-Behavior Analysis
• Personalization and Assistance
• Sentient computing (using sensors to perceive the environment)
• Internet of things (IoT)
• Specialized Deep Learning on Big Data sets
• Generalized Artificial Intelligence systems

The AHFE International Conference on Human Factors in Management and Leadership is concerned with creating people-centric systems and the effective practices to bring to managers and executives useful insights into the latest leadership and management research as well as the human performance development. Understanding how workplaces can be designed with people in mind should be of great interest to organizations. HFML focuses on those leadership roles, which support the organizational learning, knowledge management, overall safety, and innovation.

The conference aims to share and transfer not just knowledge, but leadership and management science that is of real value in practical terms; value that can help leaders ensure their organizations stay ahead of the competition through continued innovation, strong competitive advantage, and inspired leadership. There are some general issues which have influence on the effectiveness and competitiveness of organizations (firms and institutions) across various sectors which HFML would like to inspire their discussion and evolution in the following aspects:

1. Role of learning: organizational development, and the role of leadership in supporting learning in organizations, this includes intelligent organization and learning organization.
2. Organizational complexity: Our world and also the organizations in it show increasing complexity and fast changes. What competences make the leaders succeed and compete with these issues? How can leaders govern complex systems?
3. Trust and control in different organization: What is the role of trust and control in leading successful organizations? How much the way of thinking of leaders depends on organizational or social culture, or the characteristics of different sectors?
4. Knowledge management: What are the features of knowledge production, knowledge sharing, and utilization of knowledge? What kind of leadership is needed by the knowledge workers?
5. Safety leadership: The new paradigm of safety (which is based on systems thinking) calls the need to accommodate this reality in the nature of safety leadership, its development and assessment. Thus, what are the limitations of existing safety leadership theories? What leadership behaviors are needed in order to achieved the new view of safety? How to assess safety leadership contribution in socio-technical systems?

Areas of interest include, but are not limited to those listed here:

• High performing working place
• Design thinking in leadership
• Transformational leadership
• Social-organizational work environment
• Creative Methods and Tools
• Management and governance issues
• Human performance research
• Socio-technical approach to management and governance
• Coordination, communication and collaboration issues
• Management Strategies
• Performance management
• Human resource management
• Safety Leadership
• Risk management

Our daily life, economic vitality, and national security depend on a stable, safe, and resilient cyberspace. We rely on this vast array of networks to communicate and travel, power our homes, run our economy, and provide government services. Yet, cyber intrusions and attacks have increased dramatically over the last decade, exposing sensitive personal and business information, disrupting critical operations, and imposing high costs on the economy.

The human factor at the core of cybersecurity provides greater insight into this issue and highlights human error and awareness as key factors, in addition to technical lapses, as the areas of greatest concern.

The AHFE International Conference on Human Factors in Cybersecurity will also focus on the social, economic and behavioral aspects of cyberspace, which are largely missing from the general discourse on cybersecurity. The human element at the core of cybersecurity is what makes cyberspace the complex, adaptive system that it is.

An inclusive, multi-disciplinary, holistic approach that combines the technical and behavioral element is needed to enhance cybersecurity. Human factors also pervades the top cyber threats. Personnel management and cyber awareness are essential for achieving holistic cybersecurity.

Areas of interest include, but are not limited to, those listed here:

• Human Error and Awareness
• Cybersecurity Training
• Human Factors in Information Security Management
• Cyber Analytics Behavior and Resilience
• The Role of Human Error in Successful Security Attacks
• Social, Economic and Behavioral Aspects of Cyberspace
• Cyber Economics
• Cyber Physical Systems Security
• Cybersecurity Forensics
• Cybersecurity Competitions
• Cybersecurity Incident Response
• Cybersecurity Risk Factors
• The Threats of Inadvertent Human Error by Insider Mistakes
• Assessment and Evaluation
• Data Privacy Technologies
• Distributed Denial of Service Defense
• Distributed Environment for Critical Infrastructure Decision-Making
• Enterprise Level Security Metrics and Usability
• Identity and Access Management
• Key Insights to the Depth and Breadth of Cyber Security Threats
• Cyber Security Index
• Mobile Technology Security
• Process Control Systems (PCS) Security

Human Factors and Systems Interaction aims to address the main issues of concern within systems interface with a particular emphasis on the system lifecycle development and implementation of interfaces and the general implications of virtual, augmented and mixed reality with respect to human and technology interaction.

The objective of Human Factors and Systems Interaction is to provide equal consideration of the human along with the hardware and software in the technical and technical management processes for developing systems that will optimize total system performance and minimize total ownership costs.

This conference aims to explore and discuss innovative studies of technology and its application in system interfaces and welcomes research in progress, case studies and poster demonstrations.

Human Factors and Systems Interaction is, in the first instance, affected by the forces shaping the nature of future computing and systems development. These forces include:

• Decreasing systems and hardware costs leading to faster machines and systems.
  
• Miniaturization of hardware leading to portability.
  
• Reduction in power requirements leading to portability.
  
• New display technologies leading to the packaging of devices in new forms.
  
• Assimilation of computation into the environment (e.g., VCRs, microwave ovens, televisions).
  
• Specialized hardware leading to new functions
  
• Widespread use of computers and systems in everyday tasks
  
• Increasing innovation combined with lowering cost, leading to rapid interaction by people previously left out of the "system revolution."
  
• Wider social concerns leading to improved access to computers and systems by currently disadvantaged groups (e.g., young children, the physically/visually disabled, etc.).

The AHFE International Conference on Human Factors, Business Management and Society will focus on relations and interrelationships within these three main areas of business activity according to the Co-Evolute paradigm. The conference targets practical approach to facilitate the process of achieving excellence in the management and leadership of organizational resources, allowing faster learning and development of business, economic, and social renewal based on the shared value thinking. Shared value in business has been defined so that it covers the economic value creation inside a company as well as creating value for society according to its needs, demands, risks and challenges. The objective is to achieve economic success through company activities so that all the stakeholders get their own share. In this way, shared value can be seen as a creative means for meeting social requirements as well as an important concept to develop company democracy.

The implementation of practical organizational resource management methodologies and methods aims to reduce complexity of related to management and leadership. This conference aims to present approaches, methods and technologies to tackle this complexity. We encourage authors to explore new practical ways from human, business and societal point of view.

Areas of interest include, but are not limited to those listed here:

• Situation aware and ontology based management and leadership
  - Management object ontologies
  - Human object ontologies
  - Information retrieval, data mining and context dependent meanings
  - Visual management and leadership
  
• Focus and development of key corporate resources
  - Strategy creation and development
  - Intellectual capital
  - Occupational competences
  - Knowledge creation and learning
  - Added-value creation and competitive advantage
  
• Management and leadership of company and organizational cultures
  - Safety culture
  - Innovation culture
  - Research and development culture
  - Democratic organization culture
  - Growth company culture
  - Quality culture
  - Sustainable growth culture
  - Networking culture
  
• Coaching and mentoring
  - Team management and leadership
  - Time management and leadership
  - Organizational commitment and leadership
  - Support for entrepreneurs
  
• Customers' satisfaction and conscious experience
  
• Modular process including the use of the Internet-based Evolute system

Researchers are conducting cutting-edge investigations in the area of unmanned systems. The efforts aim to change how humans operate the vehicles by reducing the number of personnel hours and dedicated resources necessary to execute the systems.

The growing use of unmanned systems across all military and commercial sectors is the direction of the future. Optimizing human-robot interaction is critical because the farther removed the operators are from the system, the more important their ability to intervene becomes. Along the same lines, the fewer the number of people involved in a system’s operation, the more important each individual becomes. Researchers are developing theories as well as prototype displays that could be built into actual systems.

Because humans tend to be the most flexible part of “unmanned” systems, the Human Factors and Unmanned Systems focus considers the role of the human early in the development process in order to create the best functional devices.
Areas of interest include, but are not limited to those listed here:

• Automation issues and robotics
  
• Consequences of degraded reliability of automated unmanned functions for performance of the automated task and of concurrent tasks
  
• Perceptual and cognitive issues in unmanned systems and robotics
  
• Role of augmented reality displays or synthetic vision systems to successfully compensate for the degraded visual imagery provided by onboard sensors
  
• Multimodal display technology applications to compensate for the dearth of sensory information available to a unmanned vehicle operator
  
• Extent to which displays and controls can be standardized across unmanned systems?
  
• Predictable autonomous behavior for unmanned system following a loss of communications

Human Factors in Sports and Outdoor Recreation aims to address the critical cognitive and physical tasks which are performed within a dynamic, complex, collaborative system comprising multiple humans and artifacts, under pressurized, complex, and rapidly changing conditions that take place during the course of any sporting event.

Highly skilled, well-trained individuals walk a fine line between task success and failure, with only marginally inadequate task execution leading to loss of the sport event or competition. This conference promotes cross-disciplinary interaction between the human factors in sport and outdoor recreation disciplines and provides practical guidance on a range of methods for describing, representing, and evaluating human, team, and system performance in sports domains.

Traditionally, the application of human factors and ergonomics in sports has focused on the biomechanical, physiological, environmental, and equipment-related aspects of sports performance. However, various human factors methods, applied historically in the complex safety critical domains, are suited to describing and understanding sports performance. The conference track welcomes research on cognitive and social human factors in addition to the application of physiological ergonomics approaches sets it apart from other research areas.

Areas of interest include, but are not limited to those listed here:

• Data Collection,
  
• Task Analysis,
  
• Cognitive Task Analysis,
  
• Understanding Sports Performance,
  
• Addressing Sport and Competition Challenges,
  
• Human Error Identification,
  
• Situation Awareness Measurement,
  
• Workload Measurement,
  
• Team Performance Assessment, and
  
• Interface Evaluation Methods.

Human Factors in Energy focuses on the Oil, Gas, Nuclear and Electric Power Industries and aims to address the critical application of human factors knowledge to the design, construction and operation of oil and gas assets, to ensure that systems are designed in a way that optimizes human performance and minimizes risks to health, personal or process safety, or environmental performance. The conference focuses on delivering significant value to the design and operation of both onshore and offshore facilities

Energy companies study the role of human behavior for safety and accident prevention, however, third party providers and different operators have different standards and different expectations. While oil and gas exploration and production activities are carried out in hazardous environments in many parts of the world, offshore engineers are increasingly taking human factors into account when designing oil and gas equipment. Human factors such as machinery design, facility and accommodation layout and the organization of work activities have been systematically considered over the past twenty years on a limited number of offshore facility design projects to minimize the occupational risks to personnel, support operations and maintenance tasks and improve personnel wellbeing.

Despite the existence of these guidance and recommended design practices, and documented proof of their value in enhancing crew safety and efficiency, human factors is still not well understood across the industry and application across projects is inconsistent. Many human factors risks arise from errors or misunderstandings about the ways people think and reason about the situations they are facing and the risks involved; they are cognitive in nature. In order to reduce these risks, safety professionals need to know the important contribution that cognitive issues make in process safety and environmental incidents.

Better understanding for human factors issues also support the nuclear industry's move from analog to digital control rooms. Human considerations like lighting, temperature, even ergonomics, play important parts in the design. Human factors considerations are part of the Nuclear Regulatory Commission’s assessment of nuclear plant design and the licensing of its operators.

Areas of interest include, but are not limited to those listed here:

• Design of control rooms and facilities
  
• Screening to define requirements at concept stage of a project life-cycle
  
• Front End Engineering Design (FEED)
  
• Assessment of Valve Criticality Analysis (VCA), Vendor Package Screening, Task Analysis (TA), Human Machine Interface (HMI)
  
• Control room requirement analysis including alarm management and control room systems reviews
  
• Offshore transport
  
• Compliance with project HFE requirements
  
• Development and review of procedures by systematically improving accuracy, readability and usability
  
• Understanding the human contribution to accidents by using analytical investigation techniques to ensure human factors are fully considered when identifying the root causes of incidents and accidents; reviewing incident and accident data
  
• Identify high priority and systemic human and organizational root causes for remediation
  
• Situation awareness
  
• Cognitive bias in decision-making
  
• Inter-personal behavior
  
• Awareness and understanding of safety-critical human tasks

This conference track provides researchers and practitioners a forum to share research and best practices in the application of human factors to training, education, and learning sciences. Just as human factors has been applied to hardware, software, and the built environment, there is now a growing interest in the optimal design of training, education, and learning experiences. Principles of behavioral and cognitive science are extremely relevant to the design of instructional content and the effective application of technology to deliver the appropriate learning experience. These principles and best practices are important in corporate, higher education, and military training environments.

Areas of interest include, but are not limited to those listed here:

• Gamification
• Competency-based learning
• Designing the learning experience
• Learner engagement
• Mobile learning
• Instructional design
• eLearning
• Web-based training
• Performance measurement
• Blended learning
• Informal learning
• Learning strategy
• Accelerated learning
• Interactive multimedia
• Adaptive learning
• Social learning
• Usability of learning technology
• Advanced learning technologies
• Virtual training
• Performance support

The International IBM Symposium on Human Factors, Software, and Systems Engineering provides a platform for addressing challenges in in human factors, software and systems engineering that both pushes the boundaries of current research and responds to new challenges, fostering new research ideas. Researchers, professional software & systems engineers, human factors and human systems integration experts from around the world will be presenting papers addressing societal challenges and next-generation systems and applications for meeting them. Papers will address topics from evolutionary and complex systems, human systems integration to smart grid and infrastructure, workforce training requirements, systems engineering education and even defense and aerospace. It is sure to be one of the most informative systems engineering events of the year.

Areas of Interest include, but are not limited to those listed here:

Systems engineering core concepts
· Human systems integration
· Systems engineering workflow and management
· Lifecycle analysis and cost estimation
· Automated systems
· System reliability
· Technology and system maturity models
· Risk analysis and mitigation
· Total ownership cost
· Human Performance modeling
· Uncertainty modeling
· Architecture specification
· Requirements elicitation, definition, analysis and management
· Design methodologies and frameworks
· Software systems and software-intensive systems engineering
· Verification and validation methods

Model-based systems engineering
· Agent-based systems modeling and simulation
· System dynamics
· Computational systems engineering methods
· Discrete-event systems modeling and simulation
· Optimization methods
· Multi-method systems modeling and analysis
· System analytics and visualization

Systems engineering education and training
· Systems engineering workforce development
· Systems engineering knowledge capture and management
· Systems engineering education
· STEM
· Systems thinking
· Undergraduate and capstone courses

Next-generation systems engineering
· Systems-of-systems
· Complex adaptive systems
· Enterprises-as-systems
· Evolutionary systems
· Resilient systems
· Trusted systems and cyber security
· Self-learning systems and machine learning
· Expedited and agile systems engineering methods
· Cyber-physical systems

Multi-disciplinary approaches and needs
· Systems engineering and interactive computing
· Systems engineering and economic modeling
· Systems engineering and socio-technical systems
· Systems engineering and biomedicine
· Natural systems and bio-inspired design

Systems engineering applications
· Smart transportation
· Energy Systems engineering
· Air traffic control
· Communication and sensors
· Smarter products
· Unmanned systems
· IBM Smarter cities Applications
· IBM System engineering
· Defense and aerospace
· Healthcare systems
· Humanitarian systems & disaster response
· Information technology & software development
· Manufacturing & logistics
· Smart grid & infrastructure

Injury prevention is a common thread throughout every workplace, yet keeping employee safety and health knowledge current is a continual challenge for all employers. The AHFE International Conference on Safety Management and Human Factors (OSM) is a cross-disciplinary area concerned with protecting the safety, health and welfare of people engaged in work or employment. The main goal of the conference is to foster a safe work and working environment. The conference offers a platform for the exchange of information and expert opinion in safety and health. The target audience includes decision-makers from government and public authorities, OSHA, NIOSH and international professionals active in the area of occupational safety and health. Areas of interest include, but are not limited to those listed here:

• Workplace Safety and Health
    -  Design for Health and Safety
    -  Applications of Engineering Anthropometry and Biomechanics
    -  Work Physiology
  

• Health Informatics
    -  Current Issues in Occupational Health and Safety
    -  Occupational Health Psychology
    -  Occupational Disease and its Impacts
    -  Occupational Safety
    -  Gross Motor Development (Occupational Therapy)
    -  Infectious Disease and Epidemiology
    -  Basics of Preventive Techniques
    -  Occupational Hazards and Hygiene
  

• Human factors in work measurement
    -  Manual Materials Handling
    -  Cumulative Trauma Disorders

• Construction
    -  Construction Design for Construction Safety
    -  Construction Safety
    -  Industrial Safety
  

• Management Issues
    -  Standards Development
    -  International Ergonomic Issues
    -  Accident Prevention Strategies
    -  Participatory Ergonomics
    -  Performance/Personnel Testing

The AHFE International Conference on Human Factors and Sustainable Infrastructure (HFSI) provides a platform for addressing challenges in human factors and engineering research with the focus on sustainability in the built environment, applications of sustainability assessment, demonstrations and applications that contribute to competitiveness and well-being, quantification and assessment of sustainable infrastructure projects, and the environmental, human, social, and economic dimensions of sustainable infrastructure.

Presentations and special interest groups will cover sustainable infrastructure planning, engineering, design, infrastructure project financing, construction and operation: how practitioners are improving sustainable performance to meet the critical challenges of a changing operating environment. The conference is organized to facilitate exchange of information and knowledge among designers, urban engineers, architects, infrastructure professionals, practitioners, public infrastructure owners, policy makers, government engineers and planners, operations managers, and leading applied academics. Areas of interest include, but are not limited to those listed here:

• Ergonomics and Material Design Environment
  
• Ergonomics in Building and Architecture
  
• Ergonomics in Public Building Design
  
• Environmentally Compatible Structural Systems
  
• Smarter Cities & Sustainable Design
  
• Human Factor in Urban Design
  
• Ergonomics in Urban Design
  
• Human Scale in Architecture
  
• Ergonomics in Sustainable Architecture
  
• Smart Architecture in Sustainable Infrastructure
  
• Ergonomical Quality of Building Microclimate
  
• Methodology of Ergonomic Design
  
• Ergonomical Design for Disabled and Elderly
  
• Ergonomical Evaluation in Architecture
  
• Teaching Methods in Architectural Ergonomics
  
• Ergonomics in Industrial Design Art Forms
  
• Ergonomics in Sustainable Design
  
• Ergonomics in Design Gerontotechnological (Aging)

The AHFE International Conference on Human Factors and Ergonomics in Healthcare will highlight new research on how to improve quality, safety, efficiency, and effectiveness in patient care through the application of human factors and ergonomics principles. Leading researchers will continue to provide guidance for those involved with the design and application of systems and devices for effective and safe healthcare delivery. Sessions will be formed in various areas including patient safety, healthcare information technology implementation and human performance. Various perspectives will be considered including clinician, patient, health organization and insurance provider. Applications describe best practices of staff interactions with patients, as well as interaction with computers and medical devices. Findings related to improved organizational outcomes in a healthcare setting, and approaches to modeling and analysis specifically targeting those work aspects unique to healthcare will be presented. The physical, cognitive and organizational aspects of human factors and ergonomics applications will be uniquely emphasized. We look forward to your participation.

• Behavior based safety
• Cognitive modeling and human error
• Comfort, quality and performance
• Computers and healthcare IT
• Diagnostics and usability in healthcare
• Electronic health records
• Home healthcare
• Medical device design
• Medication impairment
• Nursing education and training
• Organizational issues in safety and performance
• Patient falls and patient handling
  
• Patient safety and medical errors
  
• Pharmacy and prescription handling
  
• Medication administration
  
• Risk assessment and management
  
• Systems safety
  
• Team coordination in anesthesiology & surgery

Call for Papers

The AHFE Cross-Cultural Decision-Making (CCDM) conference examines human cognition and its interplay with various cultural constructs, such as geographical, historical, sociological, and organizational cultures. This conference invites researchers, scholars, and industry practitioners from diverse backgrounds, including sociology, linguistics, business, military science, psychology, human factors, neuroscience, and education. Together, through multidisciplinary collaboration, we will seek to understand the impact of culture on people's cognition and behavior.

This study has broad application. For international business, for instance, it’s important to understand how and why groups from different cultures make dissimilar decisions when faced with the same data. Or for military leaders, understanding the triggers and warning-signs of potential societal unrest and instability are paramount. By combining neurocognitive studies with the academic disciplines described above, we are able to develop a fuller, more holistic understanding of the decisions that people, groups, and societies make, and this understanding gives us a greater ability to forecast and plan for the future.

• Analyses of historical events that have shaped cultures
  
• Cross-cultural (or inter-cultural) competence
  
• Civilization change: Ideological, economic, and/or historical changes
  
• Commercial applications of social-cultural science
  
• Countering cross-cultural radicalization and violent extremism
  
• Decision making similarities and differences across cultures
  
• Extracting group or society-level understanding from diverse data sources
  
• Human, Social, Cultural Behavioral (HSCB) modeling and simulation technology
  
• Impact of culture on collaboration and negotiation
  
• Social networks and group communications
  
• Use cases: Real-world case studies relevant to cross-cultural decision-making
  

The AHFE International Conference on Digital Human Modeling and Simulation aims to bring together researchers, engineers, applied mathematicians and practitioners interested in the advances and applications in the field of human system simulation.

The conference provides predictive capabilities through a digital representation of the human inserted into a simulation or virtual environment. These models can facilitate prediction of safety and performance. They include a visualization, as well as the underlying mathematics and science. Applications in this field reduce the need for physical prototyping of devices and systems. These models enable human factors and ergonomics (HF/E) to be considered earlier in the design process. Recent applications include: aviation, manufacturing and service industries, automotive design, human shape design, healthcare, sustainability and emergency management of systems. These can improve time-to-market, increase safety and ultimately the effectiveness of an organization.

In considering a systems perspective and decisions that affect performance, these models provide opportunities for an expanded role of engineers and HF/E specialists to meet technical challenges worldwide. Emerging opportunities include prediction of performance considering the physical, cognitive, organizational, social and emotional aspects in models. The conference will focus on applications of these newly developed models and predictive capabilities.

• Simulation Tools and Platforms
• Application Domains
• Model optimization
• Formal Methods
• Complex Systems Modeling and Simulation
• Conceptual Modeling
• Agent Based Modeling and Simulation
• Interoperability, Ontologies and Knowledge Based Decision Support,
• Process Modeling and Simulation
• Anthropometry and human functional data 
• Biomechanics, occupational safety, comfort and discomfort 
  
• Biometric authentications 
  
• Driving safety and human performance 
  
• Enhancing human capabilities through aids or training 
  
• Fuzzy systems and neural computing 
  
• Human behavior and risk assessment modeling 
  
• Integrating software with humans and systems 
  
• International cooperation in education and engineering research 
  
• Intelligent agents in decision training 
  
• Intelligent data and text mining 
  
• Machine learning and human factors 
  
• Modeling physical aspects of work 
  
• Monitoring systems and human decision 
  
• Psychophysiological indicators of emotion 
  
• Resilience engineering and human reliability 
  
• Scenario-based performance in distributed enterprises 
  
• Special populations 
  
• Sustainability, earth sciences and engineering 
  
• System-of-systems architecting and engineering 
  
• Verification and validation 
  
• Virtual interactive design and assessment

The Human Side of Service Engeneering (HSSE) Conference is organised within the framework of the International Conference on Applied Human Factors and Ergonomics (AHFE) as an Affiliated Conference.

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. The 4th International Conference on the Human Side of Service Engineering will explore the wide range of ways in which Human Factors Engineering, Ergonomics, Human Computer Interaction (HCI), Usability Testing, Attitude and Opinion Assessment, Servicescape Designs and Evaluations, Cognitive Engineering, Psychometrics, Training for Service Delivery, Co-Production, Service Levels and Cost Effectiveness, Call Center Engineering, Customer Support Engineering, and many other possible areas relate to and impact the Engineering and Management of Service organizations. Tracks or Sessions relating to Health Care organizations, Aviation, Hospitality, Entertainment, Banking and Finance, and Government at all levels, along with many other fields will be and included.

Areas of Interest include, but are not limited to those listed here:

• Adoption of Health Information Technology (HIT)
  
• Aging Society: The Impact of Age on Traditional Service System Constructs
  
• Anthropology in Service Science
  
• Applying service design techniques to Health Care
  
• Co-creating Value
  
• Cognitive Systems modeling of Service Systems
  
• Context-related Service: the Human Aspect of Service Systems
  
• Designing Services for Underserved Populations
  
• Ethics dividend in services: How it may be cultivated, grown and measured
  
• Governance of Service Systems
  
• Human Aspects of Change When Applying Lean Six Sigma Methods and Tools
  
• Human Side of Service Dominant Logic in B2B settings
  
• Human-Computer Interaction and HF in Software Technologies
  
• Service Network Configuration Impacts on Customer Experience
  
• Simulating Employees and Customers in Service Systems
  
• Systems Design and the Customer Experience
  
• Usability and Human Side of Electronic Financial Services

• Accident analyses
  
• Air traffic control and management
  
• Automation of systems and vehicles
  
• Case studies
  
• Control rooms
  
• Collision avoidance
  
• Comfort
  
• Distraction
  
• Drivers
  
• Eco-driving
  
• Education
  
• Enforcement
  
• Experience
  
• Flight deck systems
  
• Hazards
  
• Human error
  
• In-vehicle devices
  
• Intelligent transport systems
  
• Interfaces
  
• Methodologies
  
• Model-based design tools
• Motorcycles
• New systems and technology
  
• Next Generation Air Transportation System
  
• Observational studies
  
• Pilot performance
  
• Risk
  
• Safety
  
• Simulator studies
  
• Situation awareness
  
• Skill
  
• Supervisory control
  
• Testing
  
• Training
  
• Trust
  
• Unmanned aerial vehicles
  
• Verification and validation
  
• Violations
  
• Warnings
  
• Workload

This conference will focus on the importance of the Ergonomics principles, methods and techniques, in the design and implementation of products and systems.

The AHFE International Conference on Ergonomics In Design welcomes papers that cover articles, case studies and interventions, on the way in which ergonomics research and methods are applied in the design, development, prototyping, evaluation, training and manufacturing processes of a product and system.

Areas of interest include, but are not limited to those listed here:

• Cultural aspect in design
  
• User Experience in design
  
• User research
  
• User characteristics
  
• Game Design
  
• Automobile Design
  
• Aerospatiale Design
  
• Design of critical systems
  
• Organizational Design
  
• Innovational Design
  
• Interaction Design
  
• Ecological Design
  
• Educational Design
  
• Cognitive Ergonomics in Design
  
• Virtual Reality in Design
  
• Control room design
  
• Product Design
  
• Manufacturing Design
  
• Service Design
  
• Design of Extreme Environments
  
• Warning Design
  
• Environmental built
  
• Design for Accessibility
  
• Information Design

This conference track will focus on topics related to people-centered issues in the design, operation and management of broadly defined advanced manufacturing systems and processes, and human factors issues related to intelligent manufacturing technologies; web-based manufacturing services; digital manufacturing worlds; manufacturing knowledge support systems; and other contemporary manufacturing environments.

Areas of interest include, but are not limited to the following:

• Human Factors in Globalized Manufacturing Enterprises
  
• Human Factors in Green Manufacturing: Paradigms and Applications
  
• Knowledge Management in Manufacturing Enterprises in a Digital World
  
• Intelligent and Self-Organizing Manufacturing Systems
  
• Future Trends in Advanced Manufacturing and Human-Integrated Enterprises
  
• Issues in Hybrid Manufacturing Systems: Concepts, Theories and Models
  
• Modern Manufacturing Paradigms and Market Competitiveness
  
• Human Factors Engineering: Design, Testing and Evaluation of Work Systems
  
• Organizational Learning in Manufacturing Environments
  
• Cognitive Engineering and Manufacturing Systems Design
  
• Human Factors of Maintenance, Inspection and Testing
  
• Human Factors in Lean, Six Sigma and TQM
  
• Human-Computer Interaction and Manufacturing Systems Usability
  
• Management of Agile Manufacturing Enterprises
  
• Human Factors in Supply Chain Management
  
• Automation Safety, Robot Systems and Accident Prevention
  
• Human Factors in Maintenance, Inspection and Testing
  
• Human Factors in Lean, Six Sigma and TQM
  
• Human-Computer Interaction and System Usability
  
• Supply Chain and Value Stream Management
  
• Social & Organizational Design and Management Issues
  
• Virtual Reality and AI Applications in Manufacturing
  
• Work Design in Development of Personnel in Advanced Manufacturing
  
• Virtual Collaboration Teams and E-Learning in Manufacturing Environment
  
• Human Factors and Ergonomics Design in Manufacturing
  
• Manufacturing Systems Engineering and Architectures
  
• Manufacturing Systems Simulation and Visualization
  
• Manufacturing Processes: Usability Assessment
  
• Mass Customization in Manufacturing Processes
  
• Lean Manufacturing Enterprises
  
• Design of the Human Infrastructure for Computer-Integrated Technology
  
• System and Human Reliability, Safety and Worker Health Issues
  
• Environmental Protection and Quality Management